Automate WhatsApp Like Never Before
Automate conversations, campaigns, follow-ups, AI replies, CRM integrations, and customer engagement using OpenWA. The enterprise-grade WhatsApp automation platform purpose-built for 2026.
"Your order #8821 ships today. Tracking link inside ✨"
Integrates with the tools you already use · 412+ teams onboarded
Everything in one platform
Stop paying for 5 different tools. WA Automation replaces your broadcast software, chatbot builder, helpdesk, CRM sync and analytics dashboard.
Replies in 0.4 seconds, 24/7
Train your AI on docs, FAQs and past tickets. It handles 70% of inbound queries automatically — and hands off to humans when stuck.
Whole team, one WhatsApp number
Assign chats, mention teammates, leave internal notes. Collision detection prevents double-replies.
Visual workflow builder
Drag, drop, automate. No code.
100K messages / hour
Smart throttling, per-contact personalisation, delivery tracking.
A complete WhatsApp automation toolkit
Fourteen integrated capabilities that replace your patchwork of broadcast tools, chatbot builders, CRMs and analytics dashboards.
- 01
Multi Device
Connect unlimited WhatsApp devices under a single unified workspace with isolated sessions.
- 02
Bulk Messaging
Send personalised broadcasts to thousands of contacts with smart throttling and queue control.
- 03
AI Auto Replies
Train AI replies on your knowledge base so customers always get an instant, contextual answer.
- 04
CRM Integration
Sync every conversation, lead and label back to HubSpot, Salesforce or your custom CRM.
- 05
Campaign Scheduling
Plan drip campaigns with date, time and timezone aware scheduling across audience segments.
- 06
Team Inbox
Assign conversations, mention teammates and resolve tickets together in a shared inbox.
- 07
Chat Labels
Tag, filter and segment contacts with custom labels for instant context and routing.
- 08
Analytics
Track delivery, read, response and conversion rates across every campaign in real time.
- 09
API Integration
Drop a single SDK call into your stack to trigger WhatsApp messages from any backend.
- 10
Webhooks
Subscribe to message, status and trigger events with signed, retry-safe webhooks.
- 11
Contact Management
Unified contact graph with attributes, opt-in status and lifecycle history at your fingertips.
- 12
Broadcast
Reach segmented audiences with templated, media-rich broadcasts in a single click.
- 13
Workflow Builder
Drag, drop and chain triggers, conditions and AI actions into no-code automations.
- 14
WhatsApp Business Automation
End-to-end automation layer purpose-built for the WhatsApp Business ecosystem.
From zero to automated in 5 steps
Connect your WhatsApp number, scan a QR code, and launch your first automation in minutes — no engineering team required.
- 1
Connect WhatsApp
Link your WhatsApp number through OpenWA with a single secure connection.
- 2
Scan QR
Authenticate instantly by scanning a QR code from your phone — no API keys to manage.
- 3
Create Automation
Visually build your first workflow with triggers, conditions and AI replies.
- 4
Launch
Go live in one click. Messages, follow-ups and campaigns start instantly.
- 5
Analyze
Track every metric that matters and optimise with real-time analytics.
Drag, drop, automate — no code required
Chain triggers, conditions, AI replies and CRM actions into visual automations that run 24/7 across every conversation.
- Step 01
Trigger
Keyword, schedule, webhook or inbound message
- Step 02
Condition
Branch on contact attribute or AI intent
- Step 03
Send Message
Text, media, template or interactive button
- Step 04
Delay
Wait seconds, minutes, days or until a window
- Step 05
AI Reply
OpenWA + LLM generates contextual response
- Step 06
CRM Update
Sync contact, lead and deal state to CRM
- Step 07
Analytics
Emit event to analytics and dashboards
Chat with our AI WhatsApp bot
This is the same AI engine that powers auto-replies for 412+ businesses. Type a question or pick a suggestion — it responds in real time.
Every reply is generated live by the same AI engine that powers our platform — fine-tuned on your knowledge base, with human handoff when needed.
Built for your industry
Whatever you sell, support or operate — WhatsApp Automation adapts to your workflow. Pick your industry to see exactly how.
Recover 35% more abandoned carts
Trigger automated WhatsApp reminders 30 min after cart abandonment, with dynamic product images and one-tap checkout links. Sync order status, shipping updates and COD confirmations back to your store.
- Shopify & WooCommerce native sync
- Abandoned cart recovery workflows
- COD confirmation bot (saves 60% NDR)
- Post-purchase review automation
One command center for every conversation
Track active users, delivery rates, campaign performance, live chats and queue status in real time — without leaving the platform.
Campaign reports
Last 12 weeks · all campaigns
Live chats
8 activeA typed REST API your engineers will love
Send messages, build workflows and trigger AI replies with a few lines of code. SDKs for JavaScript, Python, Go and PHP. Signed webhooks, idempotency keys and 99.9% uptime SLA included on every plan.
- REST API + GraphQL endpoints
- Official SDKs in 4 languages
- Signed, retry-safe webhooks
- OpenAPI 3.1 spec + Postman collection
- Idempotency keys & rate-limit headers
npm i @wa-automation/sdkpip install wa-automation// Browser / Edge / Deno compatible
import { WAAutomation } from "@wa-automation/sdk";
const wa = new WAAutomation(process.env.WA_API_KEY);
await wa.messages.send({
to: "+919876543210",
text: "Hello from WA Automation! 👋",
workflow: "welcome_drip",
});
// Subscribe to inbound messages via webhook
wa.webhooks.on("message:inbound", async (event) => {
await wa.ai.reply(event.message, { knowledgeBaseId: "kb_main" });
});Connects with the tools you already use
Pipe conversations, contacts and events into your existing stack with native integrations, webhooks and a typed REST API.
Numbers that actually move the needle
Every message, click, reply and conversion tracked in real time — so you know exactly what to scale next.
See exactly how much you save
Drag the sliders to your scale. We'll show you the hours, money and recovered leads — calculated transparently, no fluff.
Manual WhatsApp vs Automation Platform
Stop paying humans to copy-paste. See the difference across the workflows that matter most.
Manual WhatsApp
What teams do today
- Send 1,000 messages~5 hours of copy-paste
- Reply outside business hoursMissed → lost leads
- Team collaborationPhone passed around
- Performance trackingManual spreadsheets
- Personalised follow-upsForget → never sent
Automation Platform
Built on OpenWA
- Send 1,000 messages8 seconds, single click
- Reply outside business hoursAI replies in 0.4s, 24/7
- Team collaborationShared inbox, no collisions
- Performance trackingReal-time dashboards
- Personalised follow-upsAutomated workflow triggers
412 teams already automated their WhatsApp
From D2C brands to fintech support teams, operators trust the platform to handle millions of conversations a month.
"We replaced three tools with this platform. Bulk campaigns land on time, AI replies handle 70% of FAQs, and our response rate tripled in two weeks."
Simple, transparent, scale-ready
Start free. Upgrade when you outgrow the limits. Cancel anytime. Indian businesses get GST invoices on every plan.
Starter
Perfect for solopreneurs and small teams getting started with WhatsApp automation.
- 1 WhatsApp device
- Up to 5,000 messages / mo
- 2 workflows
- Basic analytics
- Email support
Professional
For growing teams that need AI replies, CRM sync and unlimited campaigns.
- 3 WhatsApp devices
- Up to 50,000 messages / mo
- Unlimited workflows
- AI auto replies (OpenAI)
- HubSpot & Google Sheets sync
- Priority support
- Webhooks & REST API
Enterprise
For high-volume businesses that need dedicated infra, SSO and compliance.
- Unlimited devices
- Unlimited messages
- Custom AI fine-tuning
- SSO & RBAC
- Dedicated success manager
- 99.9% uptime SLA
- On-prem option
All plans include OpenWA core, multi-device support and standard security. Need a custom SLA? Talk to Punit Mistry.
Slide to your scale — see your price instantly
No hidden fees. Pick how many messages you send per month and we'll recommend the right plan in real time.
What's included
- 3 WhatsApp devices
- AI auto replies
- HubSpot & Sheets sync
- Webhooks & API
- Priority support
Enterprise-grade security, built in
Your customer conversations are sacred. We protect them with bank-grade encryption, third-party audits, and compliance certifications your enterprise security team will actually accept.
GDPR Compliant
Full data subject rights, opt-in management and EU data residency available.
SOC 2 Type II
Audited annually by independent third-party. Reports available on request.
ISO 27001
Certified information security management system across all infrastructure.
End-to-end encryption
Messages encrypted in transit and at rest. Keys rotated every 90 days.
Questions, answered.
Everything you need to know about the WhatsApp Automation Platform powered by OpenWA. Still curious? Message Punit Mistry directly.
Ask Punit Mistry on WhatsAppPunit Mistry
Founder & CEO, WA Automation
I built WA Automation after watching 412+ Indian businesses struggle with the same problem — WhatsApp is where their customers actually are, but managing it at scale meant hiring more humans, copy-pasting the same messages, and missing leads after 7pm.
So we built the platform I wished existed: enterprise-grade automation that runs 24/7, AI replies that actually understand context, and a workflow builder so simple my mom could use it. No code, no API keys to manage, no per-message markup.
If you're reading this, I want to personally invite you to a free 1:1 demo. Fill the form below — it opens WhatsApp directly to me. I read every message myself, and we'll figure out together if automation is right for your business.
Let's automate your WhatsApp together
Fill the form and it opens WhatsApp with your details pre-filled, ready to send to Punit Mistry. Expect a reply within minutes during business hours.
Ready to Automate Your Business?
Join 412 teams already growing with the WhatsApp Automation Platform. Book a free demo with Punit Mistry today.